Christie Katris - Operations Manager - Heidi Health

Summary

Christie is the operations lead at Heidi Health, She oversees customer onboarding, customer success, and all operational processes. Christie's role involves building processes to accommodate increasing demand and working closely with sales and product teams. She emphasises the importance of time management and organisation in her role. Christie's career journey involved starting as a math tutor, transitioning to an operations role at an EdTech startup, and eventually joining Heidi Health. She made the decision to prioritise her work experience over finishing her science degree. Christie's promotion at Heidi Health was a result of her proactive approach, problem-solving skills, and ability to take on multiple responsibilities.

Chapters

00:00 The Impact of Medical AI Technology
02:09 The Dynamic Role of an Operations Lead
10:08 Seizing Unexpected Opportunities in Career Development
22:12 Trusting Intuition and Overcoming Stereotypes
36:07 The Art of Proactive Problem-Solving and Career Growth